Refund Policy

30-Day Money-Back Guarantee

At TrueGrindCo, we stand behind every product we sell. If you're not completely satisfied with your purchase, we'll make it right.

How to Request a Refund:

• Contact us within 30 days of receiving your order at truegrindshop@gmail.com
• Tell us your order number and reason for return
• We'll respond within 24–48 hours with next steps

Conditions:

• Item must be unused or defective
• Original packaging preferred but not required
• We cover return shipping for defective items

Refund Timeline:

• Approved refunds are processed within 3–5 business days
• Refund goes back to your original payment method (PayPal)

Damaged or Wrong Items:

• Send us a photo and we'll send a replacement or full refund immediately — no return needed

Questions? Email us at truegrindshop@gmail.com — we respond fast.